Privacy Policy

Privacy Policy

1. Acquisition, use, and provision of personal information

We will specify the purpose of use of personal information within the scope of our business activities. The Company shall specify the purpose of use of personal information within the scope of its business activities, and shall acquire, use, and provide personal information in a fair and appropriate manner to the extent necessary to achieve that purpose.
In addition, we will take measures to ensure that the acquired personal information will not be used for any other purpose.

2. Compliance with laws and norms

We will comply with laws and regulations regarding personal information, as well as related laws and regulations, guidelines issued by competent authorities, and norms issued by organizations to which we belong.

3. Appropriate management of personal information

The Company will strictly store and manage the personal information provided to us, and will not allow unauthorized access to personal information. We will also take necessary and appropriate safety control measures and corrective actions to prevent unauthorized access to, loss of, or damage to personal information.

4. Inquiries and complaints regarding personal information protection

The Company has established a contact point to handle complaints and consultations regarding the handling of personal information. The contact point will respond in good faith.

5. Continuous improvement of the personal information protection management system

The Company will periodically check and audit the operation of the personal information protection management system, and continuously improve the personal information protection management system based on these results.

Handling of Personal Information

Y4.com is committed to the appropriate protection of personal information in accordance with its Privacy Policy. The following is a notice regarding personal information that Y4.com obtains or retains for the purpose of its business.

● Name and address of the entity handling personal information and name of representative

Y4.com Inc.
Otemachi First Square East Tower 4F, 1-5-1 Otemachi, Chiyoda-ku, Tokyo
Representative Director: Yukinao Ajima

● Purpose of use of personal information

The purposes of use of personal information handled by the Company in the course of its business activities are as follows:

① Personal information subject to disclosure

② Personal information not subject to disclosure

● Measures taken for the security management of personal information

To handle personal information with the utmost rigor, the Company has established Personal Information Protection Regulations based on our Privacy Policy conforming to JIS Q 15001, and operates a Personal Information Protection Management System while understanding the external environment. Furthermore, we implement safety control measures from four perspectives: organizational, human, physical, and technical.

● Entrustment of personal information

The Company may outsource the handling of personal information. In this case, the Company will select a subcontractor that has sufficient information management, and will endeavor to supervise the subcontractor as necessary and appropriate to ensure that the subcontractor handles the information in the same manner as the Company.

● Provision of personal information to third parties

The Company may provide personal information to third parties after obtaining the consent of the individual.

① Web Specific Health Guidance Reservation System User Information

● Pseudonymously Processed Information

This refers to information relating to an individual obtained by processing personal information so that a specific individual cannot be identified unless collated with other information, by taking measures stipulated in laws and regulations according to the classification of personal information. The creation of pseudonymously processed information complies with the standards set forth in the Enforcement Rules of the Act on the Protection of Personal Information, and will not be provided to third parties except as permitted by law.

● Anonymously Processed Information

In accordance with the Act on the Protection of Personal Information, the Company creates anonymously processed information by deleting direct personal identifiers such as name, date of birth, and address, eliminating identification risks from combining multiple pieces of information, assigning random IDs, and destroying reference tables.
We confirm that created anonymously processed information cannot re-identify specific individuals, and use it for statistical analysis and AI analysis under strict security control measures. We may also provide anonymously processed information to third parties within the scope stipulated by law.

● Contact for inquiries about personal information

If you have any complaints, consultations, or inquiries regarding the handling of personal information, please contact the [Inquiries and complaints regarding the handling of personal information and other policies] desk below.

● Name of the authorized personal information protection organization to which the Company belongs and contact point for complaint resolution

Name of Authorized Organization: Japan Institute for Promotion of Digital Economy and Community (JIPDEC)
Contact for Complaint Resolution: Secretariat of Authorized Personal Information Protection Organization
Address: Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032
Telephone: 03-5860-7565 / 0120-700-779
*This is not an inquiry desk regarding our products or services.

● Voluntary provision of personal information

Provision of personal information is voluntary; however, failure to provide such information may result in inconveniences such as not being able to provide appropriate services or products, not being able to respond to inquiries, or not being able to perform appropriate labor management.

● Procedures for disclosure, etc.

The Company will promptly respond to requests for disclosure, etc. (notification of purpose of use, disclosure, correction, addition, or deletion of content, suspension of use, deletion, and suspension of provision to third parties) of retained personal data and third-party provision records within a reasonable period and scope after confirming that the requesting party is the individual concerned or their representative.

● Method and contact for receiving requests for disclosure, etc.

If you wish to make a request for disclosure, etc. regarding retained personal data or third-party provision records, please contact the inquiry desk below. Upon contact, we will send our designated “Request Form for Disclosure, etc. of Retained Personal Data” by mail, FAX, or email. Please complete the form and mail it back along with identity verification documents (a copy of your driver's license, resident card, or health insurance card) and, if applying through a representative, a power of attorney. (Postage is borne by the requester. For notification of purpose of use or disclosure of retained personal data and third-party provision records, please enclose a 500 JPY fixed-amount postal money order as an administrative fee.)